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Asteroute Cook-book

Create services and Call Routing Plans to:

  1. Record an announcement.
  2. Route calls by day-of-week and time-of-day.
  3. Proportionally distribute calls between two or more selector options.
  4. Direct incoming callers to the most appropriate termination - based on user input (IVR).
  5. Dial more than one destination similtaneously - routing calls to the termination that is answered first.
  6. Provide a Text-to-Speech information service using the caller's preferred language.
  7. Allow a caller to enter a number to dial - protected by a PIN.

To see examples of various Call Routing Plans;

click 'Asteroute Admin' (right click and open in new tab or window to stay with the Asteroute portal) and log on as user 'pub' with password 'pub'.